Return form
You can apply for a exchange or refund within 15 days following delivery.
Exchange
- Fill in the form by telling us the item you want to exchange and the size you want instead
- We send you the new article
- We will send you the return label when you have paid the 5.90 € (return shipping costs for the package)
To summarize: We cover the cost of sending the new item and you cover (5.90€) the shipping costs for the item you no longer want.
Once the exchange has been made, it is no longer possible to request a new exchange or refund.
Please note that for other countries outside France, shipping costs are your responsibility.
Refund request
If you wish to make a return, the return costs will be automatically deducted from the refund which amounts to €5.90.
- Fill in the form by telling us if you want a refund or credit
- The return label will be sent to you within 24 hours.
- The items will be carefully examined and you will be refunded as soon as the check-up has been validated.
- Once the package is received, it will be thoroughly examined and you will be refunded if the item is in resalable condition.
Tip: Take advantage of free return shipping by requesting a refund in the form of a credit note.
Please note that for other countries outside France, shipping costs are your responsibility.
In case you have benefited from the free delivery and you return the entire order, an additional €5 fee will be deducted from the refund to cover the shipping costs that you received free of charge.
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